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Dear Colleagues, During this shutdown, technology staff are available to assist you remotely during regular business hours if you encounter problems with your laptops. Those hours are Monday - Thursday, 8:00 - 4:30. Please continue to follow the established procedure for requesting support by creating a ticket in the Technology Helpdesk, https://fms.incidentiq.com. If you can't access the helpdesk, then you can call 505-599-8820 and leave a message. We will try to provide as much assistance as we can remotely, but there may be some problems that will require you to bring the computer to the District Office for service. If your problem cannot be solved remotely, then we will set up an appointment for you to bring the laptop in for service. These appointments will be held at the District Office, 3401 E. 30th St. from 8:00 - 10:00 each work day during the shutdown starting on March 23. You will get more detailed instructions on computer drop-off at the point when the problem requires it. Thanks and stay well.